How do I get a copy of a receipt for a past fee payment?

Click on your admitted course in the ‘My Study’ tile.

Click ‘Self Service Reports’

Request a Statement of Account to have a current copy sent to your student email, this will show the payments you have made towards your tuition fees this year. 

Note: payments will take up to 3 business days to show on your Statement of Account – longer for overseas payments. 

When you make a payment online a Payment Notification Advice is automatically emailed to your Swinburne student email account (this is your receipt). 

Your payment is also displayed under Payment Receipts in My Finances online. 

You'll receive a payment receipt number online once your payment is confirmed (through your nominated bank), this is your receipt. It's recommended that you record the reference number and print a copy of the screen for proof of payment. 

If you require another copy of a past payment, you must contact your bank. 

Online payment: The payment confirmation screen is your receipt, which includes a payment receipt number. Print the screen for proof of payment. 

Over the counter at the post office: At the time of payment, you can request a receipt. 

App: A receipt number is displayed once your payment is confirmed. It's recommended to take a screenshot of the record for proof of payment. 

When making a payment in person or over the phone with StudentHQ a copy of the receipt will be emailed to you. 

Any payments you have made can be viewed on your Statement of Account 

If you require proof of payment from a previous year you can request this by emailing us 

Online via credit or debit card: The payment confirmation screen is your receipt, which includes a receipt number. You can email this confirmation as proof of payment. 

Bank transfer: The payment instruction form can be emailed or printed from the screen. Take this to your bank to facilitate the transfer. 
Your bank can then provide you with a confirmation that your payment has been transferred